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Chat & voice

Fix microphone or voice connection problems

Check the microphone permission, device audio and service connection if Team Voice is not working.

1 min read
Knowledge Base
  1. Open System Status in Support and check the Team Voice service.
  2. Make sure TeamOps is open over HTTPS and has a working internet connection.
  3. Allow microphone access in your browser's settings for TeamOps. Use Join Muted if you do not want to enable the microphone.
  4. Check device volume and any connected headset, then leave and rejoin Team Voice.
  5. Wait until the channel is clear and the button says You're live before speaking.

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